DEVELOPING A QUANTITATIVE MODEL TO EVALUATE AND COMPARE THE PERFORMANCE OF HOSPITAL MEDICAL TECHNOLOGIES IN TAIWAN

Yi-Shan Chen*

Department of Industrial Engineering and Enterprise Information

Tunghai University

Administration Center of China Medical University Hospital

No. 2, Yuh-Der Road, North Area, Taichung 404, Taiwan.

Wei-Hua Andrew Wang

Department of Industrial Engineering and Enterprise Information

Tunghai University

Tam Chan

Department of Industrial Engineering and Enterprise Information

Tunghai University

Ya-Ting Liang

Administration Center of China Medical University Hospital

ABSTRACT

In this research, we developed a systematic procedure to identify decision-making criteria/performance indicators and a quantitative model to evaluate and compare the performance of medical technologies in Taiwan hospitals. Accordingly, Multi-Criteria Decision Analysis (MCDA) and Data Envelopment Analysis (DEA) were used complementarily. The aim of developing such a modeling approach is intended to help hospital executives (1) evaluate and choose new medical technologies (ex-ante evaluation), and (2) monitor and improve the performance of existing technologies (ex-post evaluation). An empirical application has been conducted to explore and test the feasibility and applicability of the model.

Keywords: medical technology, performance evaluation, Multi-Criteria Decision Analysis, Delphi method, Data Envelopment Analysis

(*Contact: E-mail a5604@www.cmuh.org.tw )

Cite this article as: Yi-Shan Chen, Wei-Hua Andrew Wang, Tam Chan and Ya-Ting Liang, "Developing a Quantitative Model to Evaluate and Compare the Performance of Hospital Medical Technologies in Taiwan," Journal of the Chinese Institute of Industrial Engineers, 22, 430-441 (2005).