Enabling intelligent knowledge authority management for collaborative commerce using knowledge keywords

Jiang-Liang Hou* and Shih-Ting Yang

Department of Industrial Engineering and Engineering Management

National Tsing Hua University

101 Section 2 Kuang Fu Road, Hsinchu 300, Taiwan, R.O.C.

ABSTRACT

The intelligent document and knowledge management mechanism is required for efficient management over the sophisticated knowledge, documents and transaction information induced in the business collaboration environment. In order to establish the knowledge or document repository as an enterprise asset, one of the critical issues is the document content and authority management. In this paper, the key contents of a document are represented as the knowledge ontology consisting of major and minor keywords. Since a decision support approach for document authority determination is required to systematically determine knowledge accessibility, this paper proposes a four-phase reasoning approach for document authority management using keyword ontology. Authority of the target knowledge can be automatically determined on the basis of the keyword correlation with the existing documents. A demonstration case is also provided to illustrate feasibility of the approach. Generally, the approach can provide the knowledge engineer or administrator an applicable solution for efficient knowledge/document content and authority management under the collaborative commerce architecture.

Keywords: Keyword ontology, Document management, Knowledge management, Document authority

(*Contact: E-mail adamhou@ie.nthu.edu.tw )

Cite this article as: Jiang-Liang Hou and Shih-Ting Yang, "Enabling Intelligent Knowledge Authority Management for Collaborative Commerce Using Knowledge Keywords," Journal of the Chinese Institute of Industrial Engineers, 21, 453-464 (2004).